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Jethro-Facebook-patch-PC

A critical security threat was announced and an out of sequence patch released yesterday by Microsoft.

It affects ALL pcs running Vista, Windows7, 8, 8.1 and Windows RT.

There is specific news here if you want more http://www.cnet.com/news/microsoft-rushes-emergency-security-fix-for-versions-of-windows/

And the technical stuff is here https://technet.microsoft.com/library/security/MS15-078?f=255&MSPPError=-2147217396#ID0EKIAE

Please patch all your PCs and Servers immediately.

2012-07-14 Brisbane French Festival 017Did you know that today was Bastille Day? Will you be celebrating?

Just as this French National day commemorates the beginning of the French Revolution I hope that this newsletter can help you begin a revolution at work with some innovative ideas utilising Office 365.

Quickly create an Online Survey – using Excel and OneDrive

When you login to Office 365 you should see an icon in your apps list for OneDrive. This is your personal user accounts 1TB of storage space. Once you go there online you get access to some interesting features not available on your PC.

 

One of these is the ability to create an Excel survey. Click the New icon and then choose Excel Survey. You will get a prompt to create the Survey workbook with a title and then the opportunity to create questions with options for free text, Yes No, your choice selections and so on. The resulting survey that is created can then be shared with anyone you want to. For example please take this short survey.

There are lots of really awesome use cases for this. Use this as a pre appointment data collection option with a tablet with customers who walk into your business, use at trade shows or send it to customers with a QR code after they purchase from you for post sales feedback and follow-up. Results can be seen real time in the office in a spreadsheet that you can customise as necessary.

office 365 apps list

excel survey 1excel survey 2

Contact us now if you would like to learn more about creating Online Excel Surveys.

Using Sway to generate Online Documents and websites – no programming!

Nearly every business uses PowerPoint and Word. Turning your documents into online applications is far easier than you might think. Using Sway (on your Office 365 app list or by going to www.sway.com) you can turn your existing PowerPoint and word documents into websites that you can send your customers to. For example here is the digital strategy presentation we give to our customers. This took 5 minutes to upload and tweak using the visual tools in Sway.

digital strategy

Talk to us about using Sway to enhance your online presence, integrate with social media and incorporate into client presentations. Upgrade your Corporate Look!

Using Delve to improve your Corporate Communications

Businesses today create large amounts of data. From sales reports, customer presentations, tenders and quotes, SOP, Office Procedures and other how to documents to excel spreadsheets and power points there is endless amounts of data being created. SharePoint is the ideal place to store all this data as it is so easily accessible by all users from any location and on any device.

But how do you know what is being created? Are you repeating work that someone else has done, or do you need to copy and paste boilerplate text? What about utilising someone else’s spreadsheet to get you started with that new analysis report your boss just asked for? Office Delve is the new tool being rolled out in Office 365 to assist with surfacing information that is tailored to you.

From the Office Website:

Delve helps you discover the information that's likely to be most interesting to you right now - across Office 365. You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they're stored in OneDrive for Business or in Sites in Office 365.

Delve also lets you view your colleagues' profiles, or edit your own. Your profile is like an electronic business card you share inside your organization.

Delve never changes any permissions, so you'll only see documents that you already have access to. Other people will not see your private documents. Learn more about privacy.

When you and your colleagues view, edit, and share each other's documents, Delve learns from how you work and tailors the information to each of you on your personalized Home page. What you see in Delve is different from what your colleagues see.

delve

But how do you know what is being created? Are you repeating work that someone else has done, or do you need to copy and paste boilerplate text? What about utilising someone else’s spreadsheet to get you started with that new analysis report your boss just asked for? Office Delve is the new tool being rolled out in Office 365 to assist with surfacing information that is tailored to you.

From the Office Website:

Delve helps you discover the information that's likely to be most interesting to you right now - across Office 365. You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they're stored in OneDrive for Business or in Sites in Office 365.

Delve also lets you view your colleagues' profiles, or edit your own. Your profile is like an electronic business card you share inside your organization.

Delve never changes any permissions, so you'll only see documents that you already have access to. Other people will not see your private documents. Learn more about privacy.

When you and your colleagues view, edit, and share each other's documents, Delve learns from how you work and tailors the information to each of you on your personalized Home page. What you see in Delve is different from what your colleagues see.

Talks to us about getting Delve working in your organisation

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As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces then connect with me:

Some of our standard rates have increased with the increase of underlying costs. Many of the prices below are the still the same as before.

Standard rates as listed below. Not for Profits and charities attract a 10% discount except where noted*.

These prices take effect from 1/7/16.

 

Role

Code

Hourly Rate Ex GST

Senior Engineer

SE

$180

Developer Analyst

DA

$120

Senior Business Analyst

SBA

$180

Business Analyst

BA

$150

Senior Project Manager

SPM

$180

Project Manager

PM

$150

Technician Onsite

TOS

$110

Technician Onsite 1st Hr Call Out Fee

TO1

$135

Technician Remote Access

TRA

$110

Content Writer*

WCR

$50

Photographer*

PHO

$120

Gaffer*

GAF

$70

Makeup Artist per person*

MUA

$120

Level 2 Sports First Aid Trainer 1st Hr

FA1

$45.45

Level 2 Sports First Aid Trainer

FA2

$31.82

 

Item

Code

Per Annum Ex GST

Web Hosting 100MB HDD 1000 MB monthly bandwidth

WH1

$110

Web Hosting 200MB HDD 2000 MB monthly bandwidth

WH2

$175

Drupal / Joomla / Wordpress quarterly SLA

SLA

$550

 

Notes:

  • If you have a contract with different rates you will continue to pay the contracted prices unless negotiated.
  • If you have a signed current SLA (Service Level Agreement) in place with us the prices listed in that will remain until its current expiry. We reserve the right to renegotiate those rates at that point.
  • The US and AUD Exchange rate as at 1 July 2015 means we can offer a 10% discount on rates listed above for our US and AUD clients. Any other overseas clients are charged in either AUD or USD anyway. If there is a significant change either way in the AUD/EX rate (more than 5 points) we will potentially change these rates for the USD clients. Contact us for specific pricing for USD customers.
  • No GST is charged to clients resident in countries other than Australia.
  • Technician remote access will be charged in minimum 15 minute blocks.
  • Onsite technical support attracts a minimum 1 hour call out fee.

Thank you for your business.

Did you get to the end of the Financial Year in good shape?

I certainly hope 2014-2015 was a good year for you and that you are looking forward to lots of new prospects, sales and good business in the next. I have outlined below some end of year things that you should take note of.

Financial Year End Tasks - Backups

There are lots of things to do at Financial Year End. Preparing Trust and Company minutes, getting stocktakes done and preparing final things for your accountant are some of the important ones. However in this newsletter I want to highlight some often neglected ones.

Jethro-Facebook-Alex-Hughes-076-Backup-Peace-of-Mind

First of all remember a copy of your data is not necessarily a backup. If you copy it, label it and store it securely it can be. The important test is that it is not being overwritten. So using your daily backup without taking monthly or at the very least annual snapshots of your data is a poor process. At the very least you should be able to locate and recover from the last 1-5 financial years data. If you do not have a “proper” backup process in place then ask us how to do so. These components should be a checklist for you. A Proper Backup should:

  • Allow you to recover from the last day, week, month, year – meaning you have access to media with those data sets on them.
  • Be labelled – clear and time proof labelling (not post it notes)
  • Be recorded – note who did the backup, when and what was backed up as well as the media it was stored on if your system does not do that for you automatically.
  • Be tested – at least once every 3-6 months you should run a recovery test to ensure that you can recover your data in the case of a failure.

Contact us now if you can’t tick off all those items for your backups.

Financial Year End Tasks – Using Excel Spreadsheets

Nearly every business uses Excel Spreadsheets. And none more so than office staff, accountants and book keepers. While Excel is a fantastic Business Intelligence tool a quick google search on parliamentary inquiries excel errors will scare the pants off you. I have seen first-hand how QLD government has reported incorrect numbers based on spreadsheets with errors in them. Most businesses also have the same problem – even mine! Relying on spreadsheet data for financial information needs to be done with the right auditing tools in place to ensure fidelity of the data, and comparison with the source (accounting) data. Done right Excel Reporting tools can greatly improve a business’s ability to manage their financial information, management reporting and other data. I have 27 years of experience of working with financial data in Excel (since version 1 and Lotus Notes before that). If you would like some assistance to ensure that your spreadsheet design (or your accounting staff’s spreadsheets) are accurate there are some simple things we can do to assist you. Even if that is just a couple of hours of specific training in good spreadsheet design techniques.

Talk to us about Excel and VBA training for your business. We provide customised training that your end users will find useful straight away – not just going through a manual on formulas and functions they will never need or use.

Financial Year End Tasks – Filing and Archives

CB107982_LoResI grew up in businesses with large filing archives, microfiche machines, rooms full of filing cabinets, stacked shelving and the dusty ceiling space storage accessed with a torch in times of desperate need only!

Today we create data in multiples so much greater than those days of typing pools, slow copy machines and dusty archives. However often digital data is stored in the same method that we used to store analogue data. This is really rather ridiculous when we think about it. Before computers data could only be stored in one place in a filing system and the indexing method needed to be able to help you easily find that data. Today with the use of metadata we can store data anywhere and use powerful search algorithms to find and locate data. The key is the metadata. Without it we can be as lost as the person in the archives who discovers all the vertical tab filing labels have fallen off.

The modern office stores data in most if not all the following places. Email, hard drives, network servers and storage, cloud storage places, USB external drives and mobile devices. How many times have you or someone you know spent ages looking for the file, email or image you “saved” and now can’t remember where it is?

Talks to us about how we can help you make the best use of your digital filing systems and reduce wasted time

Quick Steps in Outlook

outlook quick stepsEmail management is probably the largest time waster for businesses and office workers today. From Outlook 2010 on there is an awesome feature in Outlook that enables anybody to quickly and easily automate repetitive email management tasks. Effectively they are shortcuts that you can create that will mark items as read, move them to folders, forward emails to preselected team members and many other customisable actions.

Click on an email and in the ribbon select the quick steps box. You can open the manager and look at the default ones, modify or duplicate them and play with the options. More help online to manage Quick Steps.

If you are processing more than 100 emails a day ask us for help with managing them in significantly more efficient ways than what you probably are doing now. this applies to those people with hundreds of unread mails also!

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As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

What’s the biggest challenge facing you in business right now?

If you don’t read the rest of this article maybe just take 30 seconds to email me and send me an answer to that question. It’s possible I can locate something or know something that can help you. Or maybe one of my other clients can; the power of networking is invaluable!

Seminar Update

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If you missed the seminar we will be holding a repeat one. However we are aware Wednesday mornings are not good for a lot of people. We are also prepared to come and do a customised version directly with customers and their staff for a flat fee.

Contact us now if you want to do this for Your Business

Windows 10 Specifications

More and more information is coming out around Windows 10 and the specifications have now been released for the upgrade. There potentially will be deprecations of applications and features. The official Windows 10 Specifications page lists the minimum requirements for hardware and also lists all the potential issues.

WARNING! At this stage if you are running a small business network with a server we don’t recommend upgrading to Windows 10 yet. If you are running individual PCS then there should be no problem, but I would recommend either doing it on a non-critical machine first or asking us to assist. Finally you should have a Microsoft ID before upgrading. Windows 8 users will likely already have one but Windows 7 users might not.

Talk to us first if you are not sure about updating to Windows 10.

Office Shortcut Keys

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Learning to use Office applications effectively is critical for information workers. So many hints and tips are out there it is sometimes hard to know where to start. Even the little ones we provide in these newsletters or online are just a drop in the bucket.

Today we are going to show you a bunch of really effective short cut keys that we use regularly and that once mastered will speed up your use of Excel. Print these out maybe and put them near your screen. I have highlighted the best ones that are my constant use Go Tos.

Keys for moving and scrolling in a worksheet or workbook

Arrow keys: Move one cell up, down, left, or right

CTRL+arrow: key Move to the edge of the current data region
HOME: Move to the beginning of the row
CTRL+HOME: Move to the beginning of the worksheet
CTRL+END: Move to the last cell on the worksheet, which is the cell at the intersection of the rightmost used column and the bottom-most used row (in the lower-right corner), or the cell opposite the home cell, which is typically A1
PAGE DOWN: Move down one screen
PAGE UP: Move up one screen
ALT+PAGE DOWN: Move one screen to the right
ALT+PAGE UP: Move one screen to the left
CTRL+PAGE DOWN: Move to the next sheet in the workbook
CTRL+PAGE UP: Move to the previous sheet in the workbook
CTRL+F6 or CTRL+TAB: Move to the next workbook or window
CTRL+SHIFT+F6 or CTRL+SHIFT+TAB: Move to the previous workbook or window
F6: Move to the next pane in a workbook that has been split
SHIFT+F6: Move to the previous pane in a workbook that has been split
CTRL+BACKSPACE: Scroll to display the active cell
F5: Display the Go To dialog box
SHIFT+F5: Display the Find dialog box
SHIFT+F4: Repeat the last Find action (same as Find Next)
TAB: Move between unlocked cells on a protected worksheet

Keys for moving in a worksheet with End mode on

END: Turn End mode on or off
END, arrow key: Move by one block of data within a row or column
END, HOME: Move to the last cell on the worksheet, which is the cell at the intersection of the rightmost used column and the bottom-most used row (in the lower-right corner), or the cell opposite the home cell, which is typically A1
END, ENTER: Move to the last cell to the right in the current row that is not blank; unavailable if you have selected the Transition navigation keys check box on the Transition tab (Tools menu, Options command)

Keys for entering data on a worksheet

ENTER: Complete a cell entry and move down in the selection
ALT+ENTER:
Start a new line in the same cell
CTRL+ENTER:
Fill the selected cell range with the current entry
SHIFT+ENTER:
Complete a cell entry and move up in the selection
CTRL+SHIFT+ENTER:
Enter an array formula (must be used when editing an existing array formula)
TAB:
Complete a cell entry and move to the right in the selection
SHIFT+TAB:
Complete a cell entry and move to the left in the selection
ESC:
Cancel a cell entry
BACKSPACE:
Delete the character to the left of the insertion point, or delete the selection
DELETE:
Delete the character to the right of the insertion point, or delete the selection
CTRL+DELETE:
Delete text to the end of the line
Arrow keys:
Move one character up, down, left, or right
HOME:
Move to the beginning of the line
F4 or CTRL+Y:
Repeat the last action
SHIFT+F2: Edit a cell comment
CTRL+SHIFT+F3:
Create names from row and column labels
CTRL+D:
Fill down
CTRL+R:
Fill to the right
CTRL+F3:
Define a name

Keys for working in cells or the formula bar

BACKSPACE: Edit the active cell and then clear it, or delete the preceding character in the active cell as you edit cell contents
ENTER: Complete a cell entry
CTRL+SHIFT+ENTER: Enter a formula as an array formula
ESC: Cancel an entry in the cell or formula bar
CTRL+A: Display the Formula Palette after you type a function name in a formula
CTRL+SHIFT+A: Insert the argument names and parentheses for a function after you type a function name in a formula
CTRL+K: Insert a hyperlink
ENTER (in a cell with a hyperlink): Activate a hyperlink
F2: Edit the active cell and position the insertion point at the end of the line
F3: Paste a defined name into a formula
SHIFT+F3: Paste a function into a formula
F9: Calculate all sheets in all open workbooks
CTRL+ALT+F9: Calculate all sheets in the active workbook
SHIFT+F9: Calculate the active worksheet
= (equal sign): Start a formula
ALT+= (equal sign): Insert the AutoSum formula
CTRL+; (semicolon): Enter the date
CTRL+SHIFT+: (colon): Enter the time
CTRL+SHIFT+" (quotation mark): Copy the value from the cell above the active cell into the cell or the formula bar
CTRL+` (single left quotation mark): Alternate between displaying cell values and displaying cell formulas
CTRL+' (apostrophe): Copy a formula from the cell above the active cell into the cell or the formula bar
ALT+DOWN ARROW: Display the AutoComplete list

Keys for editing data

F2: Edit the active cell and put the insertion point at the end of the line
ESC: Cancel an entry in the cell or formula bar
BACKSPACE: Edit the active cell and then clear it, or delete the preceding character in the active cell as you edit the cell contents
F3: Paste a defined name into a formula
ENTER: Complete a cell entry
CTRL+SHIFT+ENTER: Enter a formula as an array formula
CTRL+A: Display the Formula Palette after you type a function name in a formula
CTRL+SHIFT+A: Insert the argument names and parentheses for a function, after you type a function name in a formula
F7: Display the Spelling dialog box

Keys for inserting, deleting, and copying a selection

CTRL+C: Copy the selection
CTRL+X: Cut the selection
CTRL+V: Paste the selection
DELETE: Clear the contents of the selection
CTRL+HYPHEN: Delete the selection
CTRL+Z: Undo the last action
CTRL+SHIFT+PLUS SIGN: Insert blank cells

Keys for selecting cells, columns, or rows

CTRL+SHIFT+* (asterisk): Select the current region around the active cell (the current region is a data area enclosed by blank rows and blank columns)
SHIFT+arrow key: Extend the selection by one cell
CTRL+SHIFT+arrow key: Extend the selection to the last nonblank cell in the same column or row as the active cell
SHIFT+HOME: Extend the selection to the beginning of the row
CTRL+SHIFT+HOME: Extend the selection to the beginning of the worksheet
CTRL+SHIFT+END: Extend the selection to the last used cell on the worksheet (lower-right corner)
CTRL+SPACEBAR: Select the entire column
SHIFT+SPACEBAR: Select the entire row
CTRL+A: Select the entire worksheet
SHIFT+BACKSPACE: Select only the active cell when multiple cells are selected
SHIFT+PAGE DOWN: Extend the selection down one screen
SHIFT+PAGE UP: Extend the selection up one screen
CTRL+SHIFT+SPACEBAR: With an object selected, select all objects on a sheet
CTRL+6: Alternate between hiding objects, displaying objects, and displaying placeholders for objects
CTRL+7: Show or hide the Standard toolbar
F8: Turn on extending a selection by using the arrow keys
SHIFT+F8: Add another range of cells to the selection; or use the arrow keys to move to the start of the range you want to add, and then press F8 and the arrow keys to select the next range

Let us know if you like these tips or want to know how to use any of the Microsoft Office products more effectively. Training your staff in how to use their computers more efficiently and effectively is a small investment that can make them more productive.

Call us today!

Social Media Images Sizes

Jethro-Marketing-facebook-highlight-mar-2015-1

There are so many different social media platforms and they all have different recommended image sizes for use in the header, profile pic and content. It can be very difficult working out what size to use where. Getting it wrong can mean that images don’t display correctly, scale badly, crop text or logos from the image or worse. We actually use a spreadsheet tool we have developed to identify the correct sizes for to convert images to for each platform as well as many other regular formats such as A4 portrait and landscape, DL flyers, business cards and more. If you struggle with this talk to us and we can help. In the meantime this website gives you a great cheat sheet for social media image sizes on some of the more popular platforms (Facebook, Twitter, LinkedIn, Instagram and Pinterest) and the sizes to use for headers, profile pics and inline content.

Ask us for help with developing great images with text overlays for your social media advertising and web content

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As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

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What people say..

The systems I'm yet to implement are more important than first thought!
Enlightening seminar presented in an entertaining manner (no glazed eyes for me) Thank you.
Feedback from Free Business Seminar Jan 2013

— Marina - Business Owner

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