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Welcome to 2016! As I get older (and aren’t we all) don’t the years just seem to fly by! I hope you had a wonderful Christmas and New Year and are hard at it back at work!

This newsletter is a first week back jam packed bumper edition. I even have a HOW TO article on making automatic rules in Outlook.

Automating Outlook – Rules, Conversations, Clutter, and Quick Steps

clip_image001Most information workers spend a considerable amount of time in email. Nowadays there are multiple ways to access email including Outlook, mobile apps and online. However, Outlook is probably the best tool for productivity workers because it contains so many features. Some of those features are actually designed to make it easier to use the other tools. My mobile email management is so much easier because of the ways I have automated email management in Outlook. Check below for the ways in which you can speed up your use of Outlook.

Clutter

Clutter is turned on by default in Office 365. It is a machine learning system that analyses your email for newsletter and bulk emails and stores them in a separate folder, freeing your inbox from them and improving your ability to see the email that you need to deal with more easily. Like any machine learning tool, it can get things wrong so you can help it learn by “training” it. Move items to Clutter yourself (either by drag and drop or right clicking an email and choosing Move to Clutter. Likewise, you can move items back from Clutter to your Inbox. Note emails in Clutter are physically removed from your Inbox folder so will not show up on your mobile device without explicitly going to the Clutter folder.

Rules

Rules are a fantastic way of automating email delivery and management. You can create simple rules that simply delete email based on subject headings, to complex forwarding and filing processes. The options are large and can be complicated, however there are some shortcuts.

Right Click on any email and go to the Rules section. You can quickly create a rule to always move emails from a particular person to a particular folder.

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If you need to create more complicated rules this can be done as well by using the other options, Create a Rule or Manage Rules and Alerts.

Quick Steps

clip_image004Quick Steps are shortcuts that you can create that will mark items as read, move them to folders, forward emails to preselected team members and many other customisable actions.

Click on an email and in the ribbon select the quick steps box. You can open the manager and look at the default ones, modify or duplicate them and play with the options. More help online to manage Quick Steps.

I use these all the time to file emails from clients, staff and family.

 

 

File in folder – Move Conversation Messages

clip_image005Moving emails to folders is a good way to manage email, filing by customer, task, staff member, or even just for grouping things together. Once again the Right Click option gives access to a short cut to conversation filing. Conversations (grouped by subject) can then be completely removed from your inbox.

clip_image006Further conversation tools are available from the ribbon in the Home Tab. You can choose Ignore to delete an entire conversation (including future emails in the conversation). The Clean Up options give you the ability to remove duplicate emails (caused by replying and forwarding which includes the original email.) Be careful using this is you need an audit trail of what was sent to whom and when.

If you need help setting up or managing email management systems on your devices, talk to us today.

Windows 10 now on over 110 Million devices

We have now moved a significant portion of our customers to Windows 10, and without a single problem so far. There are significant compelling business reasons to do so as soon as possible – specifically the free upgrade that is only available until July.

Talk to use about the significant advantages to your business about using Windows 10. We can upgrade you over a weekend to avoid Down Time.

Windows 10 HP Stream for Sale $99

I have for sale a 7” tablet running the latest version Windows 10 Home. It is a 32GB device so small but very functional and it can take a Micro SD Memory Card. It has Bluetooth so can pair with an external keyboard and mouse. The Atom Processor gives it a very long battery life. Great for travellers, children or students.

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Here is a review of the device (with US Prices – it retailed in Australia for $199).

Contact me today if you want to buy this – first in first served.

the Tax Office is Going Digital – maybe You Should Too

If you hadn’t already seen their news release the Australia Tax Office has announced its Digital by Default Initiative and has requested feedback on it. Your business will need to prove why they can’t use the digital services and must qualify for an exemption. While there are many business processes that can’t be digitised, the world has seen remarkable growth with the onset of the Digital Revolution. And it makes sense to digitise whatever you can in your business where productivity gains can be realised. Just like you we are migrating our business slowly to the cloud wherever possible with the reduction of paper, cloud based accounting, digital delivery of information, and collaboration tools.

With the ATO’s announcement now might be timely for you to engage us to conduct a digital audit and look at developing a digital strategy, or if you think you might qualify for an exemption let us help you with that also.

New Office 365 Features and Announcements

Improvements to Office 365 kept flowing through the holiday season, bringing even more value to Office 365. The new Skype for Business for Android is here! The Power Pivot data model in Excel 2016 got smart rename support and Access 2016 Runtime became available. For business, the popular First Release program added more services, the Office 365 Compliance Center became the Office 365 Protection Center, Office 365 Advanced eDiscovery arrived and the Office 365 Planner preview started rolling out. To help you schedule meetings faster, there’s a new Outlook add-in called FindTime. The big news for developers is the availability on GitHub of Matter Center, an Office 365 Add-in and SharePoint-based document collaboration solution designed to increase productivity for legal professionals.

There are lots of things being introduced, updated and changed – check below for a quick summary and contact us if you need more information.

Skype Meeting Broadcast – New Office 365 Feature

Skype Meeting Broadcast lets you conduct meetings on the Internet for up to 10,000 people. They can attend in a browser on nearly any device. Meetings include real-time polling and sentiment tracking. Plus Yammer, to enable dialogue during the broadcast.

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Organise Teamwork with Office 365 Planner – Coming Soon

Office 365 Planner Preview rollout is starting and will be available soon to Office 36 customers.

What is it? Office 365 Planner, a new experience in Office 365 offers a simple and visual way to organize teamwork. Planner makes it easy for teams to create plans, organize and assign work, share files, chat about what everyone is working on and get updates on progress.

Planner preview started rolling out to commercial First Release customers in the United States 16 Dec 2015. Microsoft expects to complete rollout of Planner Preview to commercial First Release customers worldwide over the next several weeks. Office 365 tenant admins will get detailed directions on how to enable Planner within their tenancy. The expect to make Planner generally available to all eligible Office 365 commercial and education customers in 2016.

Learn more about Office 365 Planner.

If you are interested in this tool we can give you a demo once we get access to it.

Office 2016 – Auto Update in February

Beginning February 9, 2016, Office 2016 Current Branch for Business will be available. The First Release for Current Branch for Business has been available since September, and we Microsoft is now making this broadly available to Office 365 customers.

How does this affect you?

Current Branch for Business is the default update branch of Office 2016, for Office 365 ProPlus subscriptions.

What do you need to do to prepare for this change?

We recommend that you review upgrade guidance and develop a plan to manage the upgrade of your existing Office 365 ProPlus installations. Auto-upgrades for Office 365 ProPlus and Office 365 Business clients will begin later in February 2016. If you wish to disable auto-upgrades refer to the following KB article: https://support.microsoft.com/en-us/kb/3097292 .

Contact us if you have concerns about moving to Office 2016. If you have CRM or other customisations that only work in Office 2013 please talk to us now

The New OneDrive For Business Sync Client is here

Now available for Mac and Windows 10 the new OneDrive for Business sync client solves most of the problems we were experiencing with files and folders not syncing correctly. No support for Windows 8.1 until the second quarter of 2016 though – another reason to upgrade to Windows 10 now.

Follow Us On Social Media

As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces, then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

Christmas is almost here – and that brings great opportunities in business. People are shopping, using your business services and hopefully hitting your website and social media. Do you have a plan to engage and attract customers in this holiday season? Are you sure your website is secure? And if you are shopping yourself are you sure your personal data is secure? We would love to help with any of these things.

Can you be sure your personal data is secure?

The Veda 2015 Cyber Fraud Report published in October has some alarming statistics.

Sydney, Australia: Wednesday, 7 October 2015 – Australians’ love of online commerce and sharing on social media is making us unwitting pawns in the global fraud marketplace. A new fraud report released today reveals that fraudulent credit applications involving identity takeovers in Australia rose 59% in the past two years – and 17% in the past 12 months.

It shows that the online playground for hackers is getting serious, with 50% of credit application fraud in Australia now occurring online – an increase of 33% compared to the previous financial year. This compares with a 23% fall in credit application fraud incidents occurring at bank branches in 2014-15, compared to 2013-14.

Overall, credit application fraud rose almost 13% in 2014-15, across the four main types of fraud – falsifying personal details (accounting for 58% share), identity takeover (22% share), undisclosed debt (9%) and fabricated identity (8%).1

Of Australians who have suffered from fraud, 20% claimed their computer had been hacked – for example by malware – 18% stated that their mobile phone had been hacked and 18% claimed that one of their online accounts or their social media account had been hacked.2

The good news is that most Australians now use anti-virus software (90%) and PayPal for online payments (85%).

Following is a checklist to see if you or your business has exposure in any of the most obvious areas. Can you tick these items off?

Your Passwords are strong

  • Passwords should not be connected to your date of birth, middle name, children’s birth dates or names, or even your pets names. Rather they should be at least 9 (preferably 12) characters containing a mixture of upper and lower case letters numbers and punctuation symbols. Passphrases that include these may also work well. E.g. “I ate the dog’$ hoM3work”
  • Passwords should be changed regularly, and if you don’t have different ones you should at least have several levels – e.g. banking, email, online social medial accounts, and they should not be the same!
  • WiFi passwords are secure and your WiFi network is locked against casual users.
  • If you use someone else’s computer to conduct any banking use a private session and close the browser afterwards.

Physical devices should be reliable, secure and access restricted to authorised personnel.

  • Does your building or office have security, alarms or physical access restrictions (eg swipe cards)
  • Do you have a notification plan around lost or stolen data or devices with an escalation based on severity of the problem?
  • What is the time gap between a critical piece of infrastructure failing and its replacement allowing for continued business activity? Eg Router/modem, switch, server, PC, POS terminal etc.

The security of your business is important to us. We will assist you to work through the different threat levels, exposure and security risks and evaluate your current plans for failure points or missing pieces. Then we can help you plan and implement the missing pieces.

Act now BEFORE you experience a breach or loss. Contact us today for a security audit of your business and get yourself peace of mind.

Guides for Sharing Information Online

Recent research from the Australian Competition and Consumer Commission found that phishing, hacking and ID theft was reported in over a quarter of all scams in 2014 and this is continuing to grow as more and more data is put online.

  • Be aware of what you (and your family) share online. Ensure your kids particularly aren’t giving away information that shouldn’t be kept private or could be used to compromise you.
  • Clear your cache regularly and use in private sessions when banking or doing other shopping.
  • Always check that the https:// protocol is in place when shopping. The S is the important bit.
  • Google your self occasionally – just to see what is out there

If you need help setting up or managing you or your families online profiles or devices, talk to us

Windows 10 update is available now

Microsoft just released a major Windows update to the world. This desktop update is packed with nearly 200 new capabilities, many of which were developed directly as a result of feedback from Insiders like you. Check out Terry Myerson's blog for more details.

With Windows 10 on now more than 110 million devices with 12 million of them business machines it is rapidly being installed everywhere.

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Talk to use about the significant advantages to your business about using Windows 10. We can upgrade you over the holiday period.

Follow Us On Social Media

As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces, then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

Today’s newsletter has an article about your Business Security and the rest is mostly about Office 365. Most of you are using it but probably only scratching the surface with what it can do. I would love to hear back from you via this very quick survey created inside Office 365. Click this survey link.

Can you be sure your business data is secure?

Have you ever sat down and thought just how your business would cope if you lost all or even some of your data? Whether your critical applications are email, CRM, accounting or intellectual property the first line of defence is your IT infrastructure. And unfortunately in many cases the first point of attack is poorly planned and deployed infrastructure.

If critical data is corrupted, lost or stolen then there may be drastic business consequences. Maybe the inability to locate customer’s information or data, maybe the loss of sensitive information, or maybe the inability to trade could have a serious impact on your business’s profitability or even its continued existence.

Following is a checklist to see if your business has exposure in any of the most obvious areas. Can you tick these items off?

Your network is secure and reliable.

  • Mobile devices are securely connected and monitored and can be remotely wiped or deactivated.
  • Network access is only via security protocols requiring user authentication.
  • You can quickly detect and quarantine threats
  • WiFi passwords are secure and your WiFi network is locked against casual users.

Your backup and restore plans are tested regularly.

  • Does your backup plan include all your data and applications?
  • How often are your backups scheduled? And to what media? And with what redundancy?
  • Have you recently tested restoring your data or your systems?
  • How far back to the past can you recover data?
  • Is your backup onsite, offsite or a combination?

Physical devices should be reliable, secure and access restricted to authorised personnel.

  • Does your building or office have security, alarms or physical access restrictions (eg swipe cards)
  • Do you have a notification plan around lost or stolen data or devices with an escalation based on severity of the problem?
  • What is the time gap between a critical piece of infrastructure failing and its replacement allowing for continued business activity? Eg Router/modem, switch, server, PC, POS terminal etc.

The security of your business is important to us. We will assist you to work through the different threat levels, exposure and security risks and evaluate your current plans for failure points or missing pieces. Then we can help you plan and implement the missing pieces.

Act now BEFORE you experience a breach or loss. Contact us today for a security audit of your business and get yourself peace of mind.

New Office 365 features

So many new features, so few newsletters or time to explain them all. If you haven’t had your free business audit yet then please contact us. We will go through what you are using, show you the new features that you could be using and identify use cases where you could gain productivity or efficiency as a result.

Here are just some of the new things you may not be aware of.

Groups in Office 365 – available now

The first apps to take advantage of the Office 365 Groups service include Outlook, OneDrive for Business, OneNote, Skype for Business, Power BI and Dynamics CRM. Yammer, Delve and Planner will also soon take advantage of this service.

With the new Outlook Groups mobile app for Windows Phone, iOS and Android, you can now engage with your group on your phone while on the go—continue conversations, view files, @mention colleagues and even discover other relevant groups.

https://blogs.office.com/2015/09/22/introducing-availability-of-office-365-groups-in-outlook-2016

Office 365 Planner – Coming Soon

Office 365 Planner offers people a simple and highly visual way to organize teamwork. Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress. Planner can be used to manage a marketing event, brainstorm new product ideas, track a school project, prepare for a customer visit, or just organize your team more effectively.

https://blogs.office.com/2015/09/22/introducing-office-365-planner

Updated App Launcher

If you're new to the app launcher, you might be wondering what it is and how to use it. The app launcher is designed to help you get to your apps from anywhere in Office 365. When you click (or tap) the app launcher icon App launcher icon, you get a menu of apps and services depicted in tiles like this:

image

 

How many and which tiles you see depends on what services and features are available to you as part of your Office 365 subscription. For example, suppose that you're using Office 365 Business for work, and Office 365 Home for personal use. In this case, the app launcher you see when you're signed in to Office 365 Business will look a little different than the app launcher you see when you sign in to Office 365 Home.

Reminder – end of Mainstream support for Office 2010

As a reminder, mainstream support ends for Office 2010 on October 13, 2015.

Office 365 is designed to work with any version of Microsoft Office in mainstream support. We encourage you to update your Office installations by uninstalling Office 2010 and installing the Office 365 ProPlus subscription. Instructions can be found at http://aka.ms/uninstalloffice2010.

New OneDrive for Business Sync Tool – coming soon

The new client (available for both PC and Mac) offers improved reliability and selective sync, as well as removing the 20,000 file sync limit and extending support for files up to 10GB in size.

Simplified OneDrive browser experience

Microsoft has completely refreshed the browser experience, employing the best practices from the OneDrive consumer experience used by millions every day. The resulting browser experience is clean, intuitive and beautiful. A highlight of the new browser experience is the ability to switch between a list and preview tile view which makes it easy to identify key files. All of the key actions you want to take on a file or folder, such as preview, edit, share and delete, are conveniently located on the toolbar or by right-clicking a specific file or folder. This new browser experience makes managing your work files easier than ever. Read the link for more information including enhanced sharing, better mobile access and security.

https://blog.onedrive.com/meet-the-new-onedrive-for-business

Office 2016 – have you upgraded yet?

Some highlights:

  • Outlook 2016 provides the smartest inbox yet, delivering lightning fast search, removing low priority mail automatically and making sure everyone on the To: line has the right access to modern, cloud-based attachments from OneDrive.
  • We also have significant new updates to OneDrive for Business coming later this month across sync, browser, mobile, IT control and developer experiences. The highlight is the preview of the next generation sync client for Windows and Mac, offering improved reliability and selective sync, as well as increased file size and volume limits.
  • Tell Me helps you easily and quickly find the right Office feature or command, and Smart Lookup brings insights from the web right into your documents. Previously available only in Office Online, Tell Me and Smart Lookup are now available across the Office 2016 client apps.
  • Excel 2016 now includes integrated publishing to Power BI and new modern chart-types to help you make the most of your data.
  • The cloud-powered most recently used documents list allows you to pick up right where you left off in seconds, because it travels with you across your devices whether working in Office Online, the mobile apps or in the 2016 client apps.

https://blogs.office.com/2015/09/22/thenewoffice

Follow Us On Social Media

As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces, then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

Lots of Office 365 news today. One of the major benefits of using Office 365 is the constant updates and new features that are being rolled out. Read below to find out about the latest features and see if you can take advantage of them to be more productive.

Office 365 News – Updates and New features

Office 2016 for PC.

Jethro-Facebook-Office-365-Productivity

We have already seen the Office 2016 for Mac rolled out earlier this year – I trust all our Mac users are using it now. Office 2016 for PC has just been released and will progressively be rolled out to all users. If you want it faster, you can go and install it now. Login to http://login.microsoftonline.com and click the gear icon and go to your Office 365 Settings from where you can download an install your software.

As a further reminder Mainstream support for Office 2010 ends 13 October 2015. You should no longer have any users left using Office 2010 (or earlier).

Skype for Business on iOS

Beginning October 7, 2015, the Lync 2013 app on iOS devices will get updated and renamed to Skype for Business. With the new app, Microsoft is bringing the simplicity and familiarity of Skype together with the enterprise quality of Lync. The Lync 2013 app on iPhone will be replaced with Skype for Business, whereas iPad users will have to manually download the new app from the Store. The new app will run on all iOS 8 and higher versions.

OneDrive for Business

On 30 September Microsoft released a preview version of the sync tool for One Drive for business. The new client removes the previous limitation of 20,000 files and increase support for files up to 10GB in size. Along with this there are numerous changes in the web client, the iOS and Android clients. This will improve the ability for users to access their data anywhere on any device, edit and share documents.

These changes will be made public soon and we will update you when they are. Read more about the new OneDrive for Business experience.

Likes and Mentions in Outlook on the Web

office 2016 logoOver the last several years, social networks have changed the way we communicate. In our personal lives, we show our approval by “Liking” a friend’s status update on Facebook and we “@Mention” others in a Twitter post to call attention to it. In our workplace, these same social concepts became popular through enterprise social tools such as Yammer. Microsoft is now introducing Like and @Mention to workplace email in Outlook on the web.

How it works. To Like a message, simply click the thumbs-up icon in the reading pane. This turns the icon from grey to blue, notes within the email that you liked the message and adds a thumbs-up icon in the email list view. Anyone on the thread can Like a message, and their Likes are identified and captured within the message as well. If someone likes your email, you’ll receive a notification letting you know.

While the focus of Likes is on specific emails, the focus of Mentions is on specific individuals. When collaborating on email, it is common to call out a specific person for an action or request. Another scenario is adding a person to an existing thread for their attention—perhaps you are on a thread and know that the person who can answer a question was not initially included. Using the Mentions feature ensures that the person is not only aware of the request but is also included in the thread.

To use Mentions, simply add the @ symbol in the body of an email. This will bring up your frequent contacts as well as access to your directory. Select the person you want to highlight, and they will automatically be added to the To: line if they were not already included. In addition, their name will be highlighted in the message in blue and they will receive an @ flag in their inbox view next to the message. Furthermore, they can sort by their @ messages to ensure they respond to all messages in which they were mentioned.

This new feature will start tolling out mid-October and be generally available mid-November. The feature will roll to the desktop Outlook clients for Windows and Mac in the first half of 2016. Learn more about how the Like and Mention Feature can work for your organisation.

Office 365 Groups

We're releasing a new feature to enhance your Office 365 experience. Office 365 Groups is now available as part of Outlook 2016 and with the Outlook Groups app on Android, iOS and Windows Phone. Office 365 Groups allows individuals to easily self-form public or private teams. Each group includes a shared inbox, calendar, file repository and notebook and is a great way to keep your team productive.

Learn more about Office 365 Groups.

Contact us now if you want to access these features for your organisation as soon as they become available. I am also happy to demo them to you in a demo environment.

Follow up on Richard Bowles Seminar

We had an extremely rewarding opportunity for those people who learnt from Richard Bowles who discussed amongst other things that, Goals guide us, they don’t drive us. Every attendee responded positively with something they learnt. Dianne said “Major take out for me was "A motive is a need to do something, not a reason to do something. The need comes from within you." Great stuff.”

If you are looking at a plan that will see you bullet proof your commitment to what you set out to achieve, and have you working towards your goals with ease, dedication and without burnout, then we can provide you with access to the master planning information from this seminar at a special price.

Contact us today if you want more information.

Using the SUBTOTAL Function in Excel

Function errors are very common in Excel Spreadsheets. Possibly the worst ones I see are where people create spreadsheets to total up data and use the SUM formula to add together cells in ranges. Then they add new data to the edges of those ranges but the SUM formula doesn’t pick that up. There is a Subtotal function in Excel that will solve that problem especially when using tables of data or wanting to create grand totals from a number of subtotals. I have written a blog post all about how to use the SUBTOTAL function in Excel.

Talk to us today if you create spreadsheets to sum your data. I can show you in less than 1 hour how to save hours of your time per year through using shortcuts, better spreadsheet design and some very powerful Excel Functions.

Free Business Digital Skills Webinars

Yes, Free!

I will be running some digital skills webinars for free to any of our customers who would like to learn more about how to get the most out of their digital technology.

Each webinar will be approx. 20 minutes long and can be joined using a web link. They will be run every 2-3 weeks on a Wednesday at 2pm. They will also be recorded and made available online.

Subjects will include:

· Mastering Email – tips and tricks for a zero inbox, reducing time spent in email and other shortcuts

· Basic Spreadsheet design

· Using OneDrive and SharePoint to share files and work collaboratively

· Understanding Social Media for Business

· And more… you can ask for topics to be covered.

Email me back on tim@jethromanagement.biz if you want to be added to the invite list. There is no obligation or cost to attend. You will need an invite link to join the webinar. I’ll add you to the list I already have and we will start once we have enough.

Customise your Windows 10 Start screen

The Start screen in Windows is one of the most emotional things about using Windows. It is where you have significant control about what you do and don’t see easily on your computer. The new Windows 10 Start screen is a blend of the old Windows 7 start menu and the Windows 8 modern tile apps. There are a number of ways you can customise this area and make it your own. In addition, this can be done per device so that depending on what device you are on you can see at a glance what you need most. E.g. work apps on your office PC, family stuff at home and maybe games and entertainment on your tablet or 2 in 1 device. A new feature of Windows 10 called Continuum also ensures that the screen scales to the size of the device you are using and also the mode (e.g. touch or keyboard).

Organise Apps

Clicking the left hand start menu gives you various.

Clicking the All Apps link gives you a list of all the applications on your PC. Clicking any Alphabet letter gives you the list of all the alphabet letters and the option to shoot straight to any of them.

windows 10 start screen customise 1windows 10 start screen customise 3windows 10 start screen customise 2

You can add, delete, resize and organise apps in the start screen just as in Windows 8. You can add apps by right clicking any app and Pinning it to the start screen or by dragging it from the left hand menu.

Resizing the Start Window

The start window can be resized both up and across – roll your mouse the edge and get the double edged arrow to change the size of the start menu.

Personalise the Start Screen

In the settings there are two main option areas for personalising the start screen. Click Start and Settings and Personalisation.

 

windows 10 start screen customise 4

windows 10 start screen customise 5

If you want to learn more feel free to give me a call

Follow us on Social Media

As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces, then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

Last week I promised to talk about viruses – but I ran out of time and space. I have included a section today for you. Hopefully you are protected against these serious threats to your business.

Also there are less than 2 weeks to our seminar with Richard Bowles. Please register your interest by return email so we can secure the right venue for the number of people coming. This will be a great day of working on your business and not just in it.

As always I am available to respond to your requests and queries and provide you with answers.

Viruses are a Serious Business Threat

Jethro-Facebook-Virus-Protection

Have you ever been hit by a computer virus? If you have you will know just how annoying they can be. Even the “non-malicious” ones can suck away time by popping up ads, redirecting your browser or just slowing your computer down.

In this short summary I will identify the main types, causes and protection against malware and viruses.

Virus Types

First of all this is more than just viruses as a technical definition. I have included all the potential threats that can be injected into your computer against your will (either by someone else or by yourself accidentally). I have also summarised them by the threat result not the signature or type as defined by the security experts.

Browser Redirect

This is where your browser settings are hijacked and when you type in a web address your browser sends you somewhere else. It may also include pop ups and potentially the sites that you are sent to won’t let you leave without clicking through a number of dialog boxes. Typically these come from an extension or add in that often was not deliberately installed.

Malware / Adware

These are usually “harmless” in that they don’t attack your system or data, but they do popup ads constantly when browsing. These are similar to the browser redirect but often they came in via some software that was deliberately installed and included unknown and unrequested additional software.

Data Attacks

These attacks are malicious in that they can overwrite data, lock data against use with ransom requests, or even delete data. Typically they are introduced via an attachment in an email.

System Attacks

I have grouped together here all the attack types that damage your system, including boot sector viruses, file infectors, directory viruses and so on.

How they come

The two main ways that viruses are injected into your computer are via an attachment in email or from an infected website.

In order to protect against either a complex layer of threat protection must exist. Stopping attacks before they can even be clicked on is the best form of defence.

Unfortunately many people use a mish-mash approach to threat protection. While an individual pc at home is reasonably isolated and an infection can be cut out fairly easily with usually minimal loss and cost, the same is not true in an office of connected PCs. One user who clicks on a payload that installs and then replicates over your network can have devastating effects on employee downtime, loss of data, cost to remove and rebuild machines, and subsequent protection.

Many businesses also play the “lets buy every protection we can get” game with multiple software based solutions including firewalls, internet protection software and antivirus software and so on. This is actually a false protection in many instances because these overlapping technologies create gaps and cracks, often caused by the users themselves “allowing” threats through.

In addition users are often the worst threat to a business by losing computers and mobile devices that are insecure, providing the recipients of the unlocked devices with legitimate access to the businesses data and IT systems, and in using insecure email applications to access mail.

Best Practice Protection for your Business

Microsoft are the leading computer and software provider in this space. The combined hardware and software layered approach to threat protection includes the following aspects:

Hardware

Bit locker is available to encrypt hard drives. A lost device is no longer something to worry about.

UEFI Secure boot. Windows 10 has introduced the ability to lock the boot process to secure OS only, reducing the chance that a corrupt OS (loaded with malware or viruses) can even execute.

Better passwords. Multi factor authentication is removing passwords altogether.

Mobile Device Management. Online management of all your mobile devices including remote wipe is possible with Office 365.

Software

In front of the business. Forefront security is provided in Exchange for all those using Office 365. Spam and Malware threats are removed before they can even come to an email user.

In the business. Outlook has a sandboxed approach to allowing access to attachments reducing the chance that an infected file can be even opened let alone do anything once it is opened by a user who ignores all the warnings.

Windows Defender provides real time attack management identifying and quarantining malicious files downloaded from the internet.

Internet Explorer contains a Smart Screen filter and other browsing enhancements designed to recognise and stop potential website injected threats from being accessed or deployed.

Afterwards

If you are attacked, then there are some things you can do. First remove the machine from your network immediately. Disconnect the network cable, or turn off the Wi-Fi. Better yet turn the machine off and deliver it to someone like us to clean.

Ensure you have a data recovery clause in your insurance policy. Check with your broker, these clauses normally cost nothing to insert and can cover you for at least $5ooo to restore data after an insurance claim for damage.

Summary

Businesses cannot legitimately ignore the real threats that malicious software can pose on their business.

A multi layered protection is necessary and that includes training users.

Using numerous different protection systems is usually worse not better.

Microsoft’s layered approach using Windows 10 modern devices, Office 365, Windows Defender and Internet Explorer provides the best possible defence system. Mac users are also protected by using Office 365 from spam and malware, but they are still open to website based attacks.

Contact us now if you need to determine if your business is secure against these threats. We can have an obligation free chat about your specific scenario and what you can do about it.

An Extremely Unique Opportunity By An Extreme Individual

20151003 rich bowles seminar invite 1Learn the latest strategies in mastering your own mind, so you can fully commit & engage in the goals that you have set for yourself.

Richard Bowles holds world records on pretty much every continent on the planet, running the world’s longest and most rugged mountain ranges spanning from 1000km to 5,500km in length. Running up to 95km a day for weeks at a time, while tackling some of the most hostile weather and demanding terrain that the world has to offer, while carry all that he needs on his back.

Crocodile infested waters, exploding volcano’s, angry farmers with shot guns and being in the centre of a middle eastern desert warzone under missile fire is all in a day’s work for Richard, all the time pushing through the mental and physical barriers to conquer his success.

Over the last five years he has worked with some of Australia’s leaders in psychology and human performance, unpacking his own huge achievements to explore what it takes to succeed at any goal that is set before you, no matter the challenges and adversity that will be faced.

As a commitment and engagement strategist Richard helps you understand what is vitally needed to gain the goals that you have set for yourself. From his in-depth research he helps you understand that, Goals guide us, they don’t drive us.

If you are looking at a plan that will see you bullet proof your commitment to what you set out to achieve, and have you working towards your goals with ease, dedication and without burnout, then this is a seminar not to be missed.

We are partnering with Richard Bowles in delivering this exclusive seminar here in Brisbane CBD on the 3rd October from 9AM to 1PM. The cost is $89 and we will have a venue and ticketing options available soon.

Contact us today if you want more information.

New Gen6 CPUs and Motherboards now available

As mentioned in a previous newsletter the Computer Resellers often attempt to offload old stock at discount prices to susceptible buyers. The Core i3, Core i5 and Core i7 range of Intel chips are now in their 6th generation. The starting number of the chip name indicates the Generation. E.g. an Intel Core i5 6400 is a 6th Gen chip. If you are planning on buying a new computer there is no reason to purchase old technology as it will run slower, use more power and generate more heat. As the manufacturers improve the chips in each successive generation to use power more efficiently and produce more results so the capability of your machine improves. Saving $100 now can lead to hours of lost time “waiting” for your computer to catch up. It is also economically better to purchase a new machine now that will last for 4-5 years than an older machine that will last 2-3.

Talk to us today if you are in the market for new or replacement computers. We can sell all computer equipment and also provide financing if needed.

Free Business Digital Skills Webinars

Yes Free!

I will be running some digital skills webinars for free to any of our customers who would like to learn more about how to get the most out of their digital technology.

Each webinar will be aprox 20 minutes long and can be joined using a weblink. They will be run every 2-3 weeks on a Wednesday at 2pm. They will also be recorded and made available online.

Subjects will include:

· Mastering Email – tips and tricks for a zero inbox, reducing time spent in email and other shortcuts

· Basic Spreadsheet design

· Using OneDrive and SharePoint

· Understanding Social Media

· And more

Email me back on tim@jethromanagement.biz if you want to be added to the invite list. There is no obligation or cost to attend. You will need an invite link to join the webinar. I’ll add you to the list I already have and we will start once we have enough.

Social Media for Business

facebook_logo-200Social media is constantly changing and it can be hard to keep up. There are always new features being added to the major social media sites like Facebook, LinkedIn, Twitter, Instagram, YouTube, and Pinterest. Managing even 2 or 3 of these accounts for your business can make your life busy. And even if you have the “luxury” of delegating it to a staff member it can cause anxiety hoping they are doing it right.

Jethro has been active in managing social media accounts for many of our clients, from as little as creating the accounts and showing them how to use them to adding content and actively managing responses and engagement with customers. Just like you wouldn’t leave your phone ringing un-answered, so you should not leave comments and messages unanswered in Twitter, Facebook and LinkedIn.

We can establish networks relevant to your products and services, assist you to create and implement a social media strategy, run a one off campaign to improve engagement or around a specific event or just provide training for you or your staff in how to use these networks correctly for your situation.

If you want to talk more feel free to give me a call and discuss how we can help.

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As always Jethro is your web, cloud and technology specialists. I am constantly learning new things and spending time researching, playing and testing new systems and reading about other people in the IT world doing the same thing. If you want to follow along with what I share in various spaces then connect with me:

All content © Tim Miller. Feel free to share or send these emails on. If you want to unsubscribe just reply with Unsubscribe in the subject.

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What people say..

I found Ian's information helpful, but confronting (in a good way). It has highlighted the many weaknesses in our business.
I did find that the seminar was more than what was advertised. I expected just the website information.

Free Business Seminar Feedback Nov 2012

— Simone - Business Owner

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